The front of the house will open one half hour prior to curtain. Please bring a copy of your ticket, whether in print or on a mobile device. Tickets will be available for purchase at the door with cash, check or credit card. We cannot guarantee the availability of seats on the day of the performance, so we encourage you to purchase your tickets in advance.
Sub / Super Titles
Super titles are made available for most of our productions. For information about a specific production, please refer to the production's specific details page here on our website.
All areas of the theater and backstage are wheelchair accessible, including cut outs in the house for wheelchair seating. The parking lot has handicap slots and ramps to the sidewalks. During a Finger Lakes Opera event, the handicap entrance will be marked with signage. There are automatic doors that lead into the building lobby.
When parking for a Finger Lakes Opera event, please use the parking lot on the southern side of Canandaigua Academy, which has room for 700 vehicle (including spots designated for handicap parking). Parking will be marked by signage.
There are several restrooms available in the lobby of the theater.
Food & Beverage
Outside food and beverage may not be brought into the theater. House concessions may be available during an event in the lobby. No alcoholic beverages may be brought onto the grounds or into the buildings, including as gifts for performers.
Canandaigua Academy grounds are a no smoking and drug free zone. Please refrain from smoking while on the Canandaigua Academy premises.
Photography / Video
Absolutely no photography or video of our productions is allowed, with or without a flash or lighting. We ask that you respect your fellow performance attendees by turning off electronic devices completely.